“Our goal is to earn your trust everyday with our 100% commitment to safeguarding our customer information. By implementing comprehensive controls and following the toughest security standards, we strive to not just meet, but to exceed the toughest industry requirements for information security.”

 – EZShield Vice President of Technology

Equifax Breach Details | Proactive Security Measures | Consumer Concern


Equifax Breach Details

What happened? Learn about the details of this breach event — how many were affected, which types of information were exposed and how EZShield information was not impacted by this breach. 

How many were affected by the Equifax breach?

Equifax’s data breach impacted 143 million U.S. consumers.

What information was exposed?

The Equifax data breach exposed names, Social Security numbers, birth dates, addresses and driver’s license numbers. Some credit card information and other sensitive documents were also exposed.

 

Did the Equifax breach expose any EZShield information? What if I have credit monitoring and/or have purchased a credit report recently?

This breach did not compromise any EZShield customer or internal information. Your EZShield credit monitoring and reporting services do not put you at risk for exposure. All of EZShield’s credit monitoring (1- and 3-Bureau), reporting and scoring services are through Experian.


Proactive Security Measures

What should you do? See how your EZShield services can help secure, monitor and restore your identity after breach events like these. We also provide some additional tips to continue improving your overall security. 

How can EZShield help secure my information after this breach?

EZShield’s identity protection programs offer a variety of products and services to help secure, monitor and restore your information if you’ve been impacted by a breach event or if you’re a victim of an identity crime.

  • Secure
    You can use your Online Identity Vault™ and Password Manager to keep sensitive information and online passwords secure behind a triple-layer defense system. Take advantage of the educational resources provided to you through Activity Report and Breach Alert emails, as well as information published on Fighting Identity Crimes.

  • Monitor
    For EZShield customers with monitoring tools, be sure the information in your Online Identity Vault™ is up-to-date to get the most out of your monitoring services. Alerts will let you know if your information is ever misused so you can spot fraudulent activity faster.

  • Restore
    EZShield’s Resolution Center is ready to answer any questions or concerns you may have about Equifax’s recent breach event. If you think your information was exposed in this breach, or if you believe that you’ve been a victim of an identity crime, connect with a certified Resolution Specialist who will be there for you every step of the way.

 

What else can I do to secure my information?

Here are some helpful tips that can further improve your overall security:

  • Keep an eye on your financial statements. Check bank statements regularly for any signs of suspicious activity.

  • Request your credit files from the three major credit bureaus to get the most accurate representation of your credit history. You are allotted one free credit report from each of the bureaus every 12 months. You can do this by visiting annualcreditreport.com.

  • Never open emails, answer calls or respond to mail that appears to be related to the breach. Fraudsters can sometimes use breached information to target their victims for more sensitive data.

  • Consider placing a fraud alert or credit freeze on your credit files.

 

What are credit/security freezes and fraud alerts?

Many reports on the Equifax breach (including ours) advise consumers to consider using fraud alerts or credit freezes. These tools add extra layers of protection to your credit files so that it’s tougher to misuse your credit information.

A fraud alert lets creditors know that you could be a victim of fraudulent activity. It flags your credit files so that others take extra precautions when verifying your identity. Fraud alerts are free, and they are typically placed in 90-day intervals. Use fraud alerts as a preventative step so that you can spot suspicious activity on your accounts faster.

A credit freeze, also called a “security freeze,” is different than a fraud alert because it completely restricts access your credit files without your approval. Place a credit freeze on your account if you believe you’re a victim of an identity crime to prevent further damages from occurring. Note that credit freezes will stay on your files indefinitely until you remove them. And based on your state of residence, there may be fees involved in placing or lifting them. Visit Equifax’s FAQ section to learn more about its free credit lock service starting January 2018. 


Consumer Concern

Events like the Equifax data breach can remind us how important it is to protect our sensitive information from exposure. But what exactly does that mean, and why am I expected to trust these companies with my information in the future? 

If my information was “breached” or “exposed,” does that mean that my identity has been stolen?

If you have received notification that your information could have been affected by a breach, don’t panic. This simply means that your information was exposed, or accessed without your permission.

However, the concern comes with what happens to that information after it’s been exposed. A focus on securing and monitoring potentially affected information is imperative to decrease the chances of an identity crime occurring.

Fraudsters can use your breached information to commit a number of identity crimes. Because the compromised information in the breach consisted mostly of personally identifying information (PII) such as name, Social Security number, address, birth date, etc., identity thieves can commit more serious identity crimes. Fraudsters can use your information to both access and manipulate existing accounts and profiles, or worse – assume your identity to create new accounts, open new lines of credit, apply for loans and more.

 

If Equifax was breached, couldn’t EZShield be breached too?

“Our goal is to earn your trust everyday with our 100% commitment to safeguarding our customer information. By implementing comprehensive controls and following the toughest security standards, we strive to not just meet, but to exceed the toughest industry requirements for information security.”

 – EZShield Vice President of Technology

Why should I trust anybody with my information?

Unfortunately, the number of data breaches has continued to increase over time. While we, as individuals, cannot control when and how data breaches happen, we can proactively protect our sensitive information – a combination of proper education and awareness and comprehensive identity protection tools – to minimize the impact of data breach events to our identities in the future.