Supervalu Investigates Potential Data Breach

What happened?

Supermarket chain Supervalu, Inc. announced that hackers may have compromised customer payment card information. Stolen information includes account numbers, cardholder names and expiration dates from customers of Supervalu’s owned and franchised retail food and liquor stores.

The company estimates the breach occurred between June 22 and July 17. Sources close to the situation believe this “criminal intrusion” may have resulted from hackers installing malicious software onto the company’s point of sale network. Supervalu operates under Cub Foods, Farm Fresh, Hornbacher, Shop ‘n Save and Shoppers Food and Pharmacy. They released a list of 180 potentially affected stores in Virginia, Illinois, Maryland, North Dakota, Minnesota and Missouri. Other major grocery chains for which Supervalu provides IT services to as a third-party may also be affected.

The company has notified federal law enforcement authorities and is cooperating with the on-going investigation.

What should you do?

Supervalu will be providing customers with one year of identity protection services. Contact Supervalu’s call center at (855) 731-6018 or visit their Identity Protection website for more information.

For additional security, place a fraud alert on your credit file by contacting the following credit bureaus:

  • Equifax: Call 1-888-766-0008 or visit
  • Experian: Call 1-888-397-3742 or visit to
  • TransUnion: Call 800-680-7289 or visit

Additional Details: Learn more about data breaches and how to protect your personally identifiable information.

The views and opinions expressed in this article are those of EZShield Inc. alone and do not necessarily reflect the opinions of any other person or entity, including specifically any person or entity affiliated with the distribution or display of this content.

John is General Counsel and Chief Privacy Officer of Sontiq, the parent company of the EZShield and IdentityForce brands. He is a Certified Compliance...
Read more about John Burcham.

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