Broadvoice Data Leak Exposes 350 Million Personal Records

Broadvoice Data Breach

Unsecured Database Leaks Personal Records and Voicemails

On October 1, 2020, security researchers at Comparitech discovered an unsecured database belonging to Broadvoice, a cloud-based communication company, that contained more than 350 million customer records, including voice message transcripts. The exposed Elasticsearch database enclosed personal details such as caller names, caller identification number, phone number, and location along with voicemail transcripts. A separate collection held over two million voicemail records, 200,000 of which included transcripts from various organizations that use the cloud voicemail system such as medical clinics, insurance companies, and financial institutions disclosing medical information, mortgages, and loans information, and insurance policy numbers. Continue reading